Sorry this might be a stupid question but what did cr do that has everyone so upset?? I haven't kept up with them in a while
well see the problem is that it’s not any one particular action that is wildly heinous, so fans will treat each instance like it occurs in a vacuum instead of one instance of a pattern of behavior, but in my humble opinion that pattern is: doing the bare minimum for queer rep and often doing queer characters serious disservice but treating themselves like champions for it and profiting off of their lgbtq audience whenever they can, ignoring really widespread harassment from their fans towards critics, including in their campaigns (and intros) a lot of racist undertones and ignoring backlash for that or the aforementioned queer rep. they at least fired bwf, who did a lot of this fun stuff himself during talks machina and on twitter and would incite fans to dogpile critics until he was quietly fired years late and never publicly discouraged by the company whatsoever (one of the cast is still engaged to him, so that’s cool).
i personally got a lot of harassment for talking about how their lesbian rep is… uncomfortable at best and harmful at worst, which. y’know. i feel like i deserve to talk about considering i’m a lesbian and none of the cast are lesbians. that harassment is a fraction of the harassment others have gotten and continue to get, and cr can’t decry these people because a lot of them are their initial and most loyal fanbase. they throw don’t forget to love each other at every situation despite being aware of documented accounts of their fans harassing mlm so badly that legal action was taken (from a server for a straight ship, by the way, which they still made canon, which like. boggles my mind personally. how you would ever feel comfortable giving those fans what they wanted. making them feel justified in their actions.) people on twitter who pointed out how. colonizer-y their new intro is got dogpiled really severely last year as well. it’s imo their biggest problem and they have categorically refused to address it or intervene for years.